Checks may be accepted as payment for bills. If a check is returned or rejected for any reason, the applicable returned-payment fee listed in Appendix A will be charged, and service may be disconnected in accordance with the Cooperative’s established procedures.
Members should understand that if a payment is unsuccessful on the first attempt, the payment-processing system may automatically resubmit the payment up to two additional times, for a total of three processing attempts.
If a member/customer has two or more returned checks within any 12-month period, the Cooperative reserves the right to refuse future payments by check.
The member/customer is solely responsible for ensuring sufficient funds are available and that all payment information is accurate. Any returned-payment fees assessed by the Cooperative, as well as any additional fees charged by the member’s financial institution, are the responsibility of the member/consumer.
